ombuzz

Author name: Ombuzz

Four Tips For Handling Conflict with Dignity

As a lifelong educator, and now an ombuds of almost eight years, I have always been a huge proponent of respect being a key to success in our lives. Then when I heard Donna Hicks speak on the concept of dignity at the 2022 International Ombuds Association annual conference, I was inspired to learn more!  …

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Avoid Unnecessary Conflict by Using These Phrases Instead

In the workplace, we all hope to make people feel better when they surface concerns and issues. Our intent might be in the right place, but how we say things might have the opposite effect. Remember: the impact of what is said is more important than what we intended.   I recently came across an article …

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Conflict Tips Through the Lens of Science and Nature (Part 2 of 2)

Series Intro:  Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science.  Series Part 2: Collaboration and Altruism as Seen Through …

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Conflict Tips Through the Lens of Science and Nature (Part 1 of 2)

Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science.  How to Keep the Peace Online It’s no secret that Internet …

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Be Like Abe: Effectively Use Humor to Diffuse Conflict and Tension

We’ve all heard the proverb; laughter is the best medicine. That’s because it relieves stress, elevates mood, improves resiliency, draws people together, and serves as a catalyst for healthy physical and emotional changes in the body. It can also quickly turn conflict into an opportunity for connection and resolution. When used well and thoughtfully, infusing …

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Harnessing Resilience in an Uncertain World: Fostering Resilience in Others (Part 3 of 3)

Introduction The year 2022 has been a transitionary year. We’ve emerged from the isolation of a global pandemic and moved forward, courageously, to design a new normal. We have felt and expressed fear and gratitude, sorrow and laughter, and the full spectrum of human emotion. We have, at times, been energized and then equally exhausted. …

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