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Conflict Analysis

Getting What You Want Through Intentional Communication

Getting to know Nonviolent Communication, Part 1 As a conflict resolution practitioner, I regularly see people reacting toward, withdrawing from, or attacking others when they feel they are in conflict. Then, when the other person responds either poorly, or not at all, to those tactics, the conflict escalates. It is amazing how ineffective these approaches

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Embrace the Emotions: Five Core Concerns (Part 1 of 2)

Emotions are experiences. When someone says or does something that is personally significant to you, your emotions respond and you typically experience a physical feeling, thought, physiological change, and need to act. You literally feel emotions; you don’t just think them. Emotions can be positive or negative. Positive emotions are uplifting whereas negative emotions are

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Navigating conflict when the ship hits the fan

Being knowledgeable and aware of the sources of conflict is a rising tide that can lift your team and organizational boat. Part I of this series defined conflict in an organizational and system context. While Part II offered ways conflict can “make an entrance” and show up in organizations and systems like Kramer in Seinfeld.

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