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The Three Question Rule 

What are three things emotionally intelligent people ask themselves before saying anything?  I don’t know about you, but this resonates with me. There have been plenty of times I have blurted something out without much advance thought or consideration. Inevitably, many of those conversations didn’t go well or the other person took offense. A brief …

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How to Use Gossip as a Catalyst for Positive Change

Gossip is everywhere. In fact, research shows that 65% of people’s conversations could be defined as gossip. Dunbar, R. Human Nature (1997). That includes negative, neutral, and positive gossip. In The Gossip Train, Ombuzz authors talked about the complexities of gossip: What is it? Why do we do it? Its dark side and negative consequences. …

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Avoid Unnecessary Conflict by Using These Phrases Instead

In the workplace, we all hope to make people feel better when they surface concerns and issues. Our intent might be in the right place, but how we say things might have the opposite effect. Remember: the impact of what is said is more important than what we intended.   I recently came across an article …

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Conflict Tips Through the Lens of Science and Nature (Part 2 of 2)

Series Intro:  Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science.  Series Part 2: Collaboration and Altruism as Seen Through …

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Conflict Tips Through the Lens of Science and Nature (Part 1 of 2)

Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science.  How to Keep the Peace Online It’s no secret that Internet …

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Team Performance Requires Psychological Safety: The P.H.E.W. Method Can Help

Pop quiz: What is the single most important factor in determining team performance?  Answer: Psychological Safety Haven’t heard of it? You’re not alone. It’s gaining popularity in the corporate world – and for good reason. When we feel psychologically safe, we learn faster and solve problems better. It allows our collective creativity to flourish and …

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The Gossip Train: Tips for Mitigating Harmful Office Gossip

The Gossip Train is Ombuzz’s series of blog posts on all things gossip. We will explore the origins of gossip, why we gossip, the joys and dangers of gossip, and what you can do when gossip is not helpful! As discussed throughout “The Gossip Train” blog series, scholars have had difficulty researching and defining gossip …

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