What are three things emotionally intelligent people ask themselves before saying anything? I don’t know about you, but this resonates with me. There have been plenty of times I have blurted something out without much advance thought or consideration. Inevitably, many of those conversations didn’t go well or the other person took offense. A brief …
Gossip is everywhere. In fact, research shows that 65% of people’s conversations could be defined as gossip. Dunbar, R. Human Nature (1997). That includes negative, neutral, and positive gossip. In The Gossip Train, Ombuzz authors talked about the complexities of gossip: What is it? Why do we do it? Its dark side and negative consequences. …
How to Use Gossip as a Catalyst for Positive Change Read More »
Many of our blog posts focus on what to say and how to say it. In this post, I will highlight when it might be more effective to say nothing at all. Afterall, “Silence is golden,” right?. Here are four situations when I have found silence to be helpful: Sometimes you are in a conversation …
In the workplace, we all hope to make people feel better when they surface concerns and issues. Our intent might be in the right place, but how we say things might have the opposite effect. Remember: the impact of what is said is more important than what we intended. I recently came across an article …
Avoid Unnecessary Conflict by Using These Phrases Instead Read More »
Series Intro: Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science. Series Part 2: Collaboration and Altruism as Seen Through …
Conflict Tips Through the Lens of Science and Nature (Part 2 of 2) Read More »
Lately I’ve come across multiple articles in the press showing how much science and nature have to teach us about conflict management. For this two-part series, I thought I’d share some lessons in conflict management from the world of nature, naturalists, scientists, and science. How to Keep the Peace Online It’s no secret that Internet …
Conflict Tips Through the Lens of Science and Nature (Part 1 of 2) Read More »
Pop quiz: What is the single most important factor in determining team performance? Answer: Psychological Safety Haven’t heard of it? You’re not alone. It’s gaining popularity in the corporate world – and for good reason. When we feel psychologically safe, we learn faster and solve problems better. It allows our collective creativity to flourish and …
Team Performance Requires Psychological Safety: The P.H.E.W. Method Can Help Read More »
The Gossip Train is Ombuzz’s series of blog posts on all things gossip. We will explore the origins of gossip, why we gossip, the joys and dangers of gossip, and what you can do when gossip is not helpful! We’re not new to people talking about us – think back as far as even elementary …
The Gossip Train: What if the Office is Talking About You? Read More »
The Gossip Train is Ombuzz’s series of blog posts on all things gossip. We will explore the origins of gossip, why we gossip, the joys and dangers of gossip, and what you can do when gossip is not helpful! As discussed throughout “The Gossip Train” blog series, scholars have had difficulty researching and defining gossip …
The Gossip Train: Tips for Mitigating Harmful Office Gossip Read More »
The Gossip Train is Ombuzz’s series of blog posts on all things gossip. We will explore the origins of gossip, why we gossip, the joys and dangers of gossip, and what you can do when gossip is not helpful! As we write this gossip series, I have been thinking about the relationship between gossip and …
The Gossip Train: How Gossip Can Help Ombuds Work Read More »