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Truth

Radical Candor

It’s that season again, where confusion abounds, anxiety is high, and frustration is available to all! Nope, not talking about spring…it’s performance evaluation season (cue the applause and jubilation)!  In a recent survey I conducted with a school on campus, here were some of the descriptors about performance evaluations: ‘waste of time,’ ‘doesn’t help me …

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Why it is Important to Embrace the Mess!

My friend is a home contractor. Clients once called him and said, “We need you to fix our kitchen cabinets.” During the walk through, my friend identified that the cabinets aren’t the problem. The problem is underneath the floor. If they want to eliminate the issues going forward, they need to address that and the …

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Want to Improve Your Work Culture? Adopt a Ritual!

Why do we gather together to remember a loved one when they’ve died?  Why do we say vows at a wedding?  Why do we give toasts at Thanksgiving?  These are all examples of rituals we regularly participate in, often without thinking.  They are part of our culture and are a physical representation of the psychological …

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Getting What You Want Through Intentional Communication

Getting to know Nonviolent Communication, Part 1 As a conflict resolution practitioner, I regularly see people reacting toward, withdrawing from, or attacking others when they feel they are in conflict. Then, when the other person responds either poorly, or not at all, to those tactics, the conflict escalates. It is amazing how ineffective these approaches …

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Be intentional through this transition

William Bridges gives a framework and guidance for teams and organizations navigating changes and transitions in his book, Managing Transitions. I am going to use his framework for looking at the current situation we are in with Covid-19 and the changes in how CU campuses are operating.  Bridges highlights that a change is a specific …

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Courageous Conversation

“When you squeeze an orange, what comes out of it? Orange juice. Why? Because that’s what’s inside it….When we get squeezed—when things aren’t going well for us—what comes out of us? Whatever’s inside of us,” explains Susan Scott, author of Fierce Conversations. No matter what emotions, thoughts and values we may consciously or unconsciously hide …

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