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Be Like Abe: Effectively Use Humor to Diffuse Conflict and Tension

We’ve all heard the proverb; laughter is the best medicine. That’s because it relieves stress, elevates mood, improves resiliency, draws people together, and serves as a catalyst for healthy physical and emotional changes in the body. It can also quickly turn conflict into an opportunity for connection and resolution. When used well and thoughtfully, infusing …

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Navigating conflict when the ship hits the fan

Being knowledgeable and aware of the sources of conflict is a rising tide that can lift your team and organizational boat. Part I of this series defined conflict in an organizational and system context. While Part II offered ways conflict can “make an entrance” and show up in organizations and systems like Kramer in Seinfeld. …

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