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Non-Defensive Communication (Part 2): How to Form Non-Defensive Questions

2 Comments / Book Review, Communication, Conflict Resolution, Conversations, Tips and Tricks / By

In her book Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication, Sharon Strand Ellison shows us how to use non-defensive communication and end the power struggle by asking questions, making statements and predicting consequences in an open, sincere way without trying to control how other people respond.  When we do …

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Non-Defensive Communication (Part 1): The Value of Asking Non-Defensive Questions

5 Comments / Book Review, Communication, Conflict Resolution, Conversations, Relationships, Tips and Tricks / By

Sharon Strand Ellison’s, Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication gives new meaning to the old adage “you catch more bees with honey than with vinegar”. Ellison describes communication in the United States of America as combative. Our everyday conversations have turned into power struggles resulting in defensive reactions:   …

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