Think Twice Before Using the Word “You”
Have you ever considered how the use of pronouns like “you” impact your message? In his book Magic Words, Jonah Berger explains using pronouns like “you” are useful for addressing individuals directly and can enhance communication by making it more personal. However, they can backfire if used insensitively or accusatorily, leading to conflicts or misunderstandings. […]
Think Twice Before Using the Word “You” Read More »