Eight years ago, we started Ombuzz with a simple idea: workplace conflict doesn’t have to be so lonely or confusing. We believed that people navigating difficult conversations, strained relationships, and tense moments at work deserved practical guidance — not just theory, but real tools they could actually use. And so we started writing. What began […]
Final Note: Thank You & What’s Next for Ombuzz Read More »
When I started the “Likeable Badass” series back in September, I didn’t expect it to follow me around as much as it has. Every month, one of Allison Fragale’s ideas has found its way into a meeting, a conversation, or a moment where I’m trying to decide how to show up as a leader. This
I have been spending time with Allison Fragale’s work from her book, “Likeable Badass,” which explores how competence, warmth, and relational influence manifest in leadership. Her insights about status and power have been resonating with me lately because they appear in almost every workplace situation I have ever been a part of. Once you start
Status or Power: Which One Are You Using Today? Read More »
I have been loving Allison Fragale’s Likable Badass framework, and this week’s theme, building allies and advocates, is one that shows up constantly in real workplace dynamics. If there is one thing I have learned working inside government agencies, universities, and national associations, it is this: you can be smart and strategic and deeply committed
Build Allies and Advocates Read More »
Have you ever realized that someone else’s version of your story got told before you had the chance to tell it yourself? Maybe a colleague described your role in a way that missed the mark, or a manager explained your decision without knowing the full context. Even well-intentioned summaries can shape how others see you.
Tell Your Story (Before Someone Else Does) Read More »
Have you ever waited just a little too long to ask for something important, a resource, a meeting, a raise, or even feedback, because you didn’t want to seem pushy? In her book Likeable Badass, Allison Fragale reminds us that asking isn’t about taking; it’s about inviting collaboration. Whether it’s asking for help, information, or
Make the First Ask Read More »
In the workplace, it’s easy to think we have to choose between being nice or being direct. But the truth is, the people who communicate most effectively usually do both. We show that we value the person and the relationship when we lead with warmth. When we follow with assertiveness, we show that we value
The Power of Warmth & Assertiveness Read More »
I’ve seen time and again that conflict isn’t always about the issue itself, it’s about whether people believe you can deliver (competence) and whether they trust your intent (character). Early in my legal career, as a young lawyer, I was so focused on proving my competence that I sometimes forgot to show warmth. Over time
Credibility at Work: It Takes More Than Being Right Read More »
I once worked with a visitor who had received some difficult feedback from their supervisor: you’re not coachable. The feedback left the visitor stunned. “Of course I’m coachable! People love me! Have you ever heard anything so ridiculous in your life? I don’t know why I bother listening to that…” There it is. “I don’t
The Power of Coachability: Growing Through Tough Conversations Read More »
If work has been feeling stale lately, you’re not alone. Many of us hit stretches where our days feel routine, energy is low, and it’s hard to remember what we even like about our jobs. If changing jobs isn’t practical—for any of the dozens of reasons that can be—I invite you to try a mindset
Feeling Stuck at Work? Try an Ombuds-Approved Appreciative Inquiry Tune-Up Read More »