I’ve seen time and again that conflict isn’t always about the issue itself, it’s about whether people believe you can deliver (competence) and whether they trust your intent (character). Early in my legal career, as a young lawyer, I was so focused on proving my competence that I sometimes forgot to show warmth. Over time […]
Credibility at Work: It Takes More Than Being Right Read More »
Feeling overwhelmed by your to-do list? You’re not alone. Between work, family, and personal life, it’s easy to feel like you’re constantly spinning your wheels without making real progress. I realized that tackling one nagging task could actually help me make progress on another. To that end, I invested in Headway, an app that provides
Using the NICE Method to Break Tasks Down Read More »
This week, a visitor stopped by my office with a copy of Good to Great by Jim Collins, eager to discuss how its principles could be applied to their daily work. It got me thinking about some practical ways we can integrate these insights into what we do every day to elevate our performance and
From Good to Great: Applying Timeless Principles in Our Work Read More »
In her book Insight, Tasha Eurich champions the power of “what” and “how” questions as catalysts for personal growth. While “why” questions can hold value, Eurich argues that they can sometimes lead us down unproductive paths. This blog post explores the strengths of “what” and “how” questions, drawing on Eurich’s research, and examines potential drawbacks
The Power of “What” and “How”: Unlocking Potential with Tasha Eurich’s Insights Read More »
In today’s workplace, effective teamwork is key to success. Yet, a common hurdle stands in our way: defensiveness. This has come up in several conversations during the past week and is worth revisiting. Radical Collaboration by James Tamm and Ronald Luyet dives deep into this challenge, explaining how defensiveness hinders our ability to be open
Five Tips to Manage Defensiveness Read More »
Communicating well often equates to more desirable outcomes. While I myself often preach that it’s not what you say but how you say it, words have meaning. And by meaning, I don’t just mean a definition. Words have an impact. They affect how we see ourselves, how others see us, our identity, and our perception
The Perhaps Surprising Influence Nouns Have on Behavior Read More »
CU Denver | Anschutz Medical Campus ombuds Lisa Neale tells us the difference between saying you are sorry and “doing” sorry.
Say Sorry vs Do Sorry: A Restorative Look at Apologies and Addressing Harm Read More »
Ombuzz posts have touched on the topic of resilience: the ability to recover quickly from difficulties. On September 23, 2020, Lisa Neale provided tips for Using Mindfulness to Increase Our Resilience Quotient and on March 5, 2021, Melissa Connell shared insight and resources for navigating challenging times through the lens of stress resilience. Today, I
Resilience Maps: A Tool to Help Re-Stabilize During Times of Distress Read More »
Have you ever felt defensive? Do you ever wonder why? We have you covered! Jenn Mahony, Ombuds Director, Boston Children’s Hospital, shares a short blog post “Keeping Conflict Productive: The Art of Self-Regulation and Disrupting Defensiveness”. Read on and join us on March 22 from 12-12:30pm MT for “Small bites. Big impact.” Lunch & Learn to better understand and manage defensiveness. Register at https://cuboulder.zoom.us/meeting/register/tJwud-uoqzkiE9EJqNfbZWcpE0yVxuIMdg4v
Keeping Conflict Productive: The Art of Self-Regulation and Disrupting Defensiveness Read More »
Blurb: CU Denver|Anschutz Medical Campus Ombuds Lisa Neale shares insight from Laine Davey on how to create space for natural conflict among work teams to normalize conflict maximize the benefits of conflict, and gain stronger results.
Is ‘Getting on the Bus’ Hurting Your Team? Read More »