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The Power of Warmth & Assertiveness

In the workplace, it’s easy to think we have to choose between being nice or being direct. But the truth is, the people who communicate most effectively usually do both. We show that we value the person and the relationship when we lead with warmth. When we follow with assertiveness, we show that we value […]

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Vulnerability, Resilience, and the Stories We Tell Ourselves

Brené Brown, a leading researcher on vulnerability and shame, defines these concepts through grounded theory—building definitions based on real-life experiences. This sounds pretty straight forward, but what happens when we’re actually in the thick of it? My Story: Returning to Work After Maternity Leave In February of last year, I had my son, Harry, and

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Storm in a Teacup: Navigating the Line Between Normal Emotions and Mental Health Concerns

Over the years, I’ve observed a trend in workplace dynamics: we’re becoming more aware of mental health, but sometimes this heightened awareness can blur the lines between normal emotional reactions and more serious concerns. This isn’t about downplaying anyone’s experience—emotions like sadness, frustration, and anxiety are real and valid. However, it’s also important to recognize

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Radical Candor

It’s that season again, where confusion abounds, anxiety is high, and frustration is available to all! Nope, not talking about spring…it’s performance evaluation season (cue the applause and jubilation)!  In a recent survey I conducted with a school on campus, here were some of the descriptors about performance evaluations: ‘waste of time,’ ‘doesn’t help me

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Why it is Important to Embrace the Mess!

My friend is a home contractor. Clients once called him and said, “We need you to fix our kitchen cabinets.” During the walk through, my friend identified that the cabinets aren’t the problem. The problem is underneath the floor. If they want to eliminate the issues going forward, they need to address that and the

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Want to Improve Your Work Culture? Adopt a Ritual!

Why do we gather together to remember a loved one when they’ve died?  Why do we say vows at a wedding?  Why do we give toasts at Thanksgiving?  These are all examples of rituals we regularly participate in, often without thinking.  They are part of our culture and are a physical representation of the psychological

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