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Virtual Communication

Building Culture: It’s About How You Work, Not Social Events

Many assume that workplace culture is built through social events, but the reality is that culture stems more from daily work practices than from happy hours or virtual meetups. If a company’s day-to-day operations lack trust, clear values, or autonomy, no amount of social gatherings will fix that. In remote work, the key is addressing affinity […]

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Five Tips for Enhancing Video Communication

Recently, I created a video for my ombuds colleagues demonstrating how to customize Ombuds Day images in Canva. It reminded me that videos are a versatile and powerful medium for communication. In these digital days, people use videos for entertainment, education, marketing, communication, social media, training, documentation, storytelling, instructional manuals, and more. The use of

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The Power of the Intentional Pause

Have you ever been shocked or surprised about what is being said during a work meeting and not sure how to respond? If so, this blog post from CU Ombuds Melissa Connell is for you! In less than 5 minutes you can utilize the 3-step Intentional Pause which allows for space and an appropriate response while maintaining a positive working relationship with your colleagues.

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Want to Improve Your Work Culture? Adopt a Ritual!

Why do we gather together to remember a loved one when they’ve died?  Why do we say vows at a wedding?  Why do we give toasts at Thanksgiving?  These are all examples of rituals we regularly participate in, often without thinking.  They are part of our culture and are a physical representation of the psychological

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Foster Trust Among Your Remote Team Members

Trust means different things to different people. According to Speed of Trust* by Stephen M.R. Covey, trust boils down to having confidence in a person’s character and competence. Character is composed of integrity and intent and competence is composed of credibility and results.   As Patrick Lencioni explains in his book Five Dysfunctions of a Team,

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Virtual Communication Guidelines for Teams

Communication coaches and remote work gurus will tell you, creating an effective remote team dynamic is as easy as ABC—Always Be Communicating. Yea, but…which communication methods should be used when? It is important that every communication method utilized is well suited for its intended use. Continue to assess whether the communication tools you have at

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Supervising a Remote Team (for the first time)

Managers and supervisors have the challenging role of positively influencing their team’s ability to communicate and collaborate well. Supervising a remote team only magnifies the challenge. It becomes increasingly important to maintain productivity, meet deadlines, improve morale, lower stress and retain remote employees. Justin Hale, master trainer at Vital Smarts has some great tips for

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Two keys to virtual communication

As our CU campuses move to online classes and many students, faculty and staff are asked to work remotely, it is a good time to be intentional in how to virtually maintain relationships and communicate effectively. In my experience, the importance of communication, relationship building and maintenance are important all of the time. When engaging

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